Infrastructure Management

datacenterFortune 500 companies and Government agencies need to manage the entire information infrastructure participating in the delivery of the organization’s products and services. Organizations require skilled engineers to provide flexible, end-to-end coverage of enterprise assets, from legacy mainframes to the latest smartphones. As an enterprise grows, its IT infrastructure becomes more complex and many organizations face the following challenges:

  • ​Defining and discovering what needs to be “managed”
  • ​Supporting a greater range of information architectures and elements
  • ​Implementing industry best practices like Information Technology Infrastructure Library (ITIL) processes to minimize infrastructure costs

K3 Solutions helps organizations manage their rapidly changing business environments by building infrastructures that form the foundation for business opportunities. Our services range from custom network and systems management to security solutions. Our work covers the full lifecycle including:

  • ​Help Desk/ Desktop Support
  • End User Management and Support
  • Network Engineering, Integration and Installation
  • ​Systems/Servers Administration
  • Information Assurance and Security Quality Assurance
  • Database Administration
  • Asset Management
  • Performance Optimization
  • Secure Web Hosting

Our solutions are focused on delivering value to our customers; we first gain a solid understanding of a customer’s current environment and what service enhancements they need to achieve their goals. Then, based on our proven domain experience in IT services implementation, we tailor specific solutions that reduce costs through the use of repeatable, measurable standard practices; improve customer satisfaction by providing reliable, consistent service to end users; comply with required industry standards and guidance, such as ITIL, CMMI, and ISO 20000 Capability; and align IT goals with overall business goals.